Privacy Policy

Last Updated: 20 FEB 2026

HayaatBiz (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or contact us through WhatsApp or other communication channels (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide : Full name, Phone number, Email address, Shipping and billing address, Order details, Payment confirmation (for online payments)

Automatically Collected Information : IP address, Browser type, Device information, Pages visited, Interaction data through cookies or tracking tools

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Send order confirmations and tracking updates

• Improve our website and services

• Prevent fraud and ensure security

• Share relevant product updates or promotional offers (you may opt out anytime)

We do not sell your personal information to third parties.

3. Payment Information

Payments may be processed through secure third-party payment gateways. We do not store your credit/debit card details on our servers.

Cash on Delivery (COD) orders are processed only for shipping and fulfillment purposes.

4. Shipping & Fulfillment

Your name, address, and contact number may be shared with delivery partners strictly for order fulfillment. We prioritize discreet packaging when requested.

5. Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

• Improve browsing experience

• Analyze traffic

• Run marketing campaigns

You may disable cookies in your browser settings, though some features may not function properly.

6. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to:

• Complete transactions

• Comply with legal obligations

• Resolve disputes

• Enforce our policies

8. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent for marketing communications

To exercise these rights, contact us at the details below.

9. Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for the privacy practices of those websites.

10. Children’s Privacy

Our products and services are intended for adults only. We do not knowingly collect personal information from individuals under 18 years of age.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.